FAM Privacy Policy
Privacy Policy
This information is for our Food as Medicine and Nourishing Pregnancy participants who opt into receiving SMS notifications for program-related messages.
Effective Date: July 1, 2024
1. Information We Collect
We collect information that you provide directly to us, such as when you create an account, submit an interest form, subscribe to our newsletter, or contact customer support. The types of information we may collect include your name, email address, phone number, health information, and any other information you choose to provide. Phone numbers (personal information) collected for SMS consent will not be shared with third parties or affiliates for marketing purposes.
2. How We Use Your Information
We use the information we collect to:
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Provide, maintain, and improve our services
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Communicate with you, including responding to your inquiries and sending you updates
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Personalize your experience on our website
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Send you delivery and class updates, resources, and information (with your consent)
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Comply with HIPAA regulations when handling your health information
3. Consent to Receive Communications
By providing your phone number, you consent to receive calls and text messages from us for marketing purposes. Standard message and data rates may apply. Consent is not a condition of purchase.
4. Opt-Out
You can opt out of receiving marketing communications from us at any time by:
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Following the unsubscribe instructions provided in the communications
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Contact us at foodasmedicine@18reasons.org or at (415) 568-2713.
5. Sharing Your Information
We may share your information with third parties for the following purposes:
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To comply with legal obligations, including HIPAA
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To provide and improve our services
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With business associates who perform services on our behalf and are also required to protect your information under HIPAA
6. Data Security
We take reasonable measures to help protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Our measures include:
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Implementing physical, administrative, and technical safeguards to protect PHI
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Conducting regular risk assessments and audits
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Training our staff on HIPAA compliance and data protection
7. Your HIPAA Rights
Under HIPAA, you have certain rights regarding your health information, including:
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The right to access and obtain a copy of your health information
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The right to request corrections to your health information
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The right to receive an accounting of disclosures of your health information
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The right to request restrictions on certain uses and disclosures of your health information
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The right to request confidential communications
To exercise any of these rights, please contact us at foodasmedicine@18reasons.org or (415) 568-2713.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the effective date of the changes. Your continued use of our services after the effective date constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this privacy policy or your HIPAA rights, please contact us at foodasmedicine@18reasons.org or (415) 568-2713.