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All event tickets are will-call. You do not need to bring a printout of your receipt or any other proof of purchase with you to your event. If you are thinking of purchasing a ticket as a gift, we encourage you to consider purchasing a gift card, which can be used towards an event that fits the recipient's schedule. If you purchase a ticket as a gift for someone else, the cancellation policy below will apply.
Ticket cancellation policy: We require at least 7 calendar days' notice for all cancellation requests. We will honor cancellations made at least a week before your scheduled event with a class credit code in the amount of your ticket purchase minus a nonrefundable 4% payment processing fee. You must contact us to request a cancellation between the hours of 9AM-5PM (Monday-Friday) by emailing us at firstname.lastname@example.org. If you wish to move an existing registration from one event to another, it is consider a cancellation of the initial event, and this policy applies. If you cancel fewer than 7 calendar days before your event, we can not offer you class credit; however, tickets are transferable and you are welcome to send someone else in your place.
Zoom troubleshooting guide for 18 Reasons' online classes: Click here to access a helpful guide about how to take an online class with 18 Reasons.
Wait list for a sold-out class: We keep an informal wait list that notifies you by email if a ticket is available on our website. If the event you like is sold out, send us an email to let us know. We'll email you if a ticket(s) is available to purchase on our website; we do not reserve tickets for people who ask to be on our waitlist.
Dietary restrictions: Please contact us about any dietary restrictions or allergies pertinent to the event you're interested in at email@example.com before you buy your tickets, and we will do our best to accommodate you, if possible. Be aware that we use a shared kitchen, and that allergens could have come into contact with any of our pans, utensils, etc. If you have a severe allergy, take any precautions you would normally take when going out to eat in a shared-use restaurant kitchen, for example.
Youth policy: We welcome youth to attend our 18th St. classes and events. Our youth policy is that students under 18 must be accompanied by an adult who can be fully responsible for their behavior and their safety. So, if you’d like to take a class with your child, just buy a ticket for the child and a ticket for the accompanying adult to the class of your choice. Please email firstname.lastname@example.org to let us know if you sign up for a class with your child, so that we can let your teacher know to expect a younger student. Please note that this youth policy does not apply to our tasting seminars (i.e. wine tasting classes), where all students must be at least 21 years old. It also does not apply to our programs designed specifically for youth, like our Teen Culinary Immersion series; youth may attend such programs on their own without an adult.
By registering for an event, you consent to photography, audio recording, video recording and its/their release, publication, exhibition, or reproduction to be used for news, promotional purposes, advertising, inclusion on websites, social media, or any other purpose by 18 Reasons and its affiliates and representatives. If you wish to not be photographed or recorded, please let an 18 Reasons staff member know upon checking into the event.
Class menus are subject to change based on seasonality and ingredient availability.
All classes are subject to cancellation or rescheduling; you will be notified via email.